Settore: / Information Technology /
Azienda: Adecco Italia Spa
Data annuncio: 23/01/2020
Sede di lavoro: Padova
Worldwide ICT enterprise is looking for an
Purpose of role
To ensure the effective and efficient deployment of the DMS system. Working as a member of the installation team, you will analyse existing systems, interface requirements, business processes and operational needs and advise customers on product operation.
Key Duties & Responsibilities
• Engage with customers to understand business requirements and identify product, and product setup requirements to achieve the agreed aims
• Guide & advise the customer in terms of best practice operational processes and systems usage practices to achieve best ROI for the selected product set
• Establish (working with others) the base software installation pack and configure the system to operate as expected
• Perform system integration testing to ensure the solution delivers what's expected by the client
• Manage and execute data migration activities (if required) to ensure that existing customer data is imported, validated and signed off by the customer prior to go-live
• Verify with the client through User Acceptance Testing that the system is configured to operate as expected
• Train the users prior to go live date in the operation of the products
• Execute the cut-over into production on the agreed go live date
• Provide on-site support to end users to guide, advise and verify that users are able to undertake the role using the products
• Provide ad hoc follow consultancy services to deliver ongoing advice and guidance to clients making minor system changes as required to tune the products for the client
• Responsible for delivering our products right first time without supervision
• Specialised working knowledge of key products and modules without supervision
• Operating knowledge of our solutions and products
• Maintain an up to date knowledge of statutory requirements relevant to our product
• Ability to own key issues within discipline and resolve to customer satisfaction
• Provides clear and concise customer communication to agree implementation criteria and sign off
• Working closely with customer to understand their systems, and their operational requirements, processes and needs, in order to configure the products accordingly
• Basic knowledge of project management methodology. Ability to identify scope changes and highlight impact accordingly.
• Ability to show company's solutions
Skills / Knowledge & Experience
• Excellent communication skills, both written and verbal
• Exc

Categoria Professionale: IT Management / Pre-Sales / Post-Sales


Città: Padova (Padova)

Conoscenze linguistiche:
  • Parlato: Ottimo
  • Scritto: Ottimo
  • Comprensione: Ottimo

  • B

Disponibilità oraria:
  • Totale disp. Da lunedì a Venerdì
  • Full Time
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